
Online Family Dispute Resolution
Effective Family Mediation
At Mediation Resolutions, I specialise in online mediation, offering a convenient and effective way to resolve disputes from the comfort of your own home.
Although I’m based in the Indigo Valley in North East of Victoria, I help people around Australia with separation, divorce, and other family-related issues.
My online mediation process is designed to be efficient, accommodating last-minute appointments and offering a flexible alternative to traditional in-person mediation.
Our Online Mediation Process

1
Initial Discovery Call
To begin the online mediation process, you can telephone us on 0404 248 765, or email us at leanne@mediationresolutions to arrange a free 30-minute information and discovery call.
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During this call, we will discuss a brief description of the issues in dispute and any concerns you would like to address during mediation.
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Providing this information in advance helps us understand your situation and prepare for a productive intake session.
2
Intake Session
The intake session is a private meeting between you and our mediator, Leanne, without the other party present. This session allows us to gather more detailed information about your situation and to answer any questions you may have. Leanne will also help you prepare for the upcoming joint session, ensuring you are ready to participate effectively.
During the intake session, Leanne will assess whether online mediation is the most suitable approach for your circumstances.
The other party will also be invited to attend their own private intake session.
3
Schedule Mediation
If online mediation is deemed appropriate, the next step is for me to schedule a joint session between you and the other party. I can arrange this at a time that suits both of you, allowing plenty of flexibility.
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The joint mediation session is conducted via online video or telephone conference, bringing together myself and both parties to discuss the issues at hand. I can also facilitate shuttle mediation via Zoom, meaning you don’t have to speak to your ex-partner directly during the session — instead, I move between two virtual breakout rooms.
This session is the heart of the online mediation process, where I help to facilitate communication and support both of you in working towards a mutually agreeable resolution.